The cosmetic condition is overall GOOD. It may show moderate signs of wear and tear from previous usage, such as dings & scratches on the screen & body. Unlocked – The device is unlocked to work on any CDMA or GSM network. AT&T, T-Mobile, Verizon, etc. When selecting a specific network, the device will be locked to work on that network only. Any product you return must be in the same condition you received it and in the original packaging. Closed on Saturday, Sunday and all major US holidays.